E-Commerce and Super Agent a perfect match:
Cozy Vision has found a great product-fit with a lot of young E-Commerce companies that have wanted to scale their operations in an effective manner. Many companies have scaled their Support & Operations using our Cloud Telephony platform.
We help E-Commerce companies remove any initial Capital Expenditure in expensive solutions like an EPABX, Lease-lines and operator interactions. Scaling based on usage and operations expense makes it easy for companies to grow at their own run rate.
Benefits of using Super Agent in an E-Commerce scenario:
- Manage Incoming & Outgoing Calls.
- Professional IVR & Call Routing between teams.
- API Integration into CRM.
- Automatic COD verification via IVR/Missed Calls.
- SMS Alert – Transactional & Promotional.
- Call Recording/Data & Analytics.
Call for Enquiries +91 95558 64321