E Commerce

E-Commerce and Super Agent a perfect match:

Cozy Vision has found a great product-fit with a lot of young E-Commerce companies that have wanted to scale their operations in an effective manner. Many companies have scaled their Support & Operations using our Cloud Telephony platform.


We help E-Commerce companies remove any initial Capital Expenditure in expensive solutions like an EPABX, Lease-lines and operator interactions. Scaling based on usage and operations expense makes it easy for companies to grow at their own run rate.

Benefits of using Super Agent in an E-Commerce scenario:

  • Manage Incoming & Outgoing Calls.
  • Professional IVR & Call Routing between teams.
  • API Integration into CRM.
  • Automatic COD verification via IVR/Missed Calls.
  • SMS Alert – Transactional & Promotional.
  • Call Recording/Data & Analytics.

Call for Enquiries +91 95558 64321